Privacy Policy

DRAGO FRANCE, located at 2 Rue Pierre et Marie Curie, 26230 Valaurie, France, is responsible for collecting and processing personal data as described in this Privacy Policy.

DATA WE COLLECT

Information you provide

We collect the information you voluntarily submit through our website, including:

  • Contact form submissions (typically your name, phone number, email address, and message).

Information collected automatically

When you browse our website, we may automatically collect:

  • Your IP address;
  • Information about your software and device (screen resolution, operating system and version, browser and version, browser language);
  • If you use a computer: additional technical information such as screen color depth, Flash availability and version, and Java availability;
  • If you use a mobile device: device type, operating system, internet service provider, phone brand and model;
  • Metadata such as the pages visited, visit date and time, and duration of your visit;
  • The traffic source (direct access, search engine, social media, newsletter, advertising campaign, external website, etc.);
  • The referring URL;
  • Search keywords used to find our website.

HOW WE USE YOUR DATA

The information collected is used to:

  • Respond to your enquiries submitted through our contact forms;
  • Send newsletters if you have subscribed;
  • Provide access to our website;
  • Determine the geographical origin (city) of visits;
  • Protect the website against malicious attacks;
  • Produce anonymous statistical analyses to improve our website;
  • Identify technical issues and improve website performance.

DATA SHARING

Your data may be processed by the following service providers:

  • Google (Google Analytics);
  • Mailjet (email communications);
  • OVH (website hosting);
  • Lead The Way (business visitor identification).

We never sell your personal data.

Your data will only be disclosed when:

  1. You request or authorize it;
  2. It is necessary to provide a requested service;
  3. Required by law or by a competent authority.

DATA RETENTION

  • Google Analytics data: 26 months;
  • Contact form submissions: until deletion is requested.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

SECURITY

We use several security measures, including:

  • HTTPS encryption with a TLS certificate;
  • Password hashing.

ADVERTISING

We do not display advertising on our website.

We may advertise our services through Google Ads search results.

NEWSLETTERS

Unsubscribe

Every marketing email contains an unsubscribe link.

Statistics

Our emails may include tracking technologies allowing us to measure:

  • Email opens;
  • Link clicks;
  • Unsubscribes;
  • Spam reports.

These statistics are used solely to improve our communications.

COOKIES

You may modify your cookie preferences at any time using the cookie settings available at the bottom of the website.

Cookie consent is stored for 13 months, after which your consent will be requested again.

YOUR RIGHTS

You have the right to:

  • Access your personal data;
  • Correct inaccurate information;
  • Request deletion of your data;
  • Restrict processing;
  • Object to processing.

For more information, please visit the website of the French Data Protection Authority (CNIL).

CONTACT

You can contact us:

  • Via our contact form;
  • By phone: +33 (0)4 75 98 77 20